We will go through these terms of business in the first consultation together, please let me know if there is anything you would like clarified. At this time you are required to sign the bottom of the page to agree to the terms and conditions.

In our first session we will discuss and agree the support you require from me as your Nutritional Therapist, working together we will review your progress and aims as we go along.

PAYMENT

Payments can be made by card via the online payment system. A debit or credit card number is required at the time of booking.

CANCELLATIONS

You are required to pay for sessions that are missed or cancelled with less than 24hrs notice. A 100% cancellation charge applies if appointments are cancelled with less than 24hrs notice. Non-attendance of an appointment will also be charged in full.

If you do need to cancel an appointment at short notice, please let me know at the earliest convenience so we can reschedule your appointment. You can do this by emailing me at: georgieemurphy@gmail.com

It is your responsibility to have a working internet connection for consultations via Video-link. Full consultation charges will apply for scheduled sessions that are unable to connect. There are no additional charges for phone consultations to a UK landline or mobile number.

CONFIDENTIALITY

The confidentiality of clients is treated seriously. There are however, some limits and exceptions to confidentiality.

If I have serious concerns about your safety or the safety of another person, our confidentiality policy may be adjusted. At your initial consultation you will be asked to provide your GP’s contact details, as someone we may contact in these circumstances.

As part of my practice, I will keep a record of your name, contact details and dates and times of appointments. I am required to keep brief notes about the focus of our work, which are kept securely. Any reports produced by me to evaluate the service contain anonymised data and will not contain any identifying information of clients. Please refer to the Privacy Policy on my website for more details.

COMPLAINTS & CONCERNS

If have any concerns or problems with the service provided, which you feel have not been resolved, you may raise this by emailing me at, georgieemurphy@gmail.com, and we will work to find a resolution. Please also refer to the Privacy Policy on my website for more details.

WORKING WITH MULTIPLE CONSULTANTS

I may suggest you see other specialists, such an acupuncturist, in order to support your goals. In these cases information about your symptoms and condition will be included in a referral letter that will be given to you to bring to the appointment.

In some circumstances, for example if you are receiving ongoing medical support for a chronic condition, it may be beneficial for me to work with your healthcare provider. In these cases, I will ask for your informed consent to share information and ask if there is anything that you want to remain confidential.

SCOPE OF PRACTICE

Georgie Murphy practices Nutritional Therapy in accordance with the British Association of Applied Nutrition & Nutritional Therapy’s ethical framework.

Nutritional Therapy is the application of nutrition science in the promotion of health, peak performance and individual care. Nutritional therapy practitioners use a wide range of tools to assess and identify potential nutritional imbalances and understand how these may contribute to an individual’s symptoms and health concerns. This approach allows us to work with individuals to address nutritional balance and help support the body towards maintaining health.

Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing. Practitioners consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a ‘one size fits all’ approach.

We will never recommend nutritional therapy as a replacement for medical advice and always refer any client with ‘red flag’ signs or symptoms to a medical professional. We will also frequently work alongside a medical professional and communicate with other healthcare professionals involved in a client’s care to explain any nutritional therapy programme that has been provided.

IT’S REQUESTED THAT THE CLIENT NOTES THE FOLLOWING

• The degree of benefit obtainable from nutritional therapy may vary between clients with similar health problems and following a similar Nutritional therapy programme.

• Nutritional advice will be tailored to support health conditions and/or health concerns identified and agreed between both parties.

• Nutritional therapists are not permitted to diagnose, or claim to treat, medical conditions.

• Nutritional advice is not a substitute for professional medical advice and/or treatment.

• Your Nutritional Therapist may recommend food supplements and/or functional testing as part of your nutritional therapy programme and may receive a commission on these products or services.

• Standards of professional practice in nutritional therapy are governed by the CNHC Code of Conduct.

• This document only covers the practice of nutritional therapy within this consultation, and your Nutritional Therapist will make it clear if he or she intends to step outside this boundary by referring you to other specialist consultants.

THE CLIENT UNDERSTANDS AND AGREES TO THE FOLLOWING

• I am responsible for contacting my GP about any health concerns.

• I give permission for you to contact my GP regarding any agreed aspects of my case.

• If I am receiving treatment from my GP, or any other medical provider, I should tell him/her about any nutritional strategy provided by my Nutritional Therapist. This is necessary because of any possible reaction between medications and the nutritional programme.

• It is important that I tell my Nutritional Therapist about any medical diagnosis, medication, herbal medicine, or food supplements, I am taking as this may affect the nutritional programme.

• If I am unclear about the agreed nutritional therapy programme/food supplement doses/time period, I should contact my

• Nutritional Therapist promptly for clarification.

• I must contact my Nutritional Therapist should I wish to continue any specified supplement programme for longer than the original agreed period, to avoid any potential adverse reactions.

• Recording consultations using any form of electronic media is not permitted without the written consent of both me and my Nutritional Therapist.